FAQ / CLEAR ANSWERS
Questions worth asking before the first turn.
Do I need professional plumbing experience?
No. Starter courses explain terminology and sequence from the beginning, while also identifying tasks that should be referred to a licensed professional.
Which course should I take first?
The Drip Diagnosis is a sensible starting point because it teaches observation before parts selection.
Are tools included?
Courses list the tools used in each lesson. They are educational recommendations, not a physical shipment.
How do I save a course?
Select Follow on a catalog card. The course ID is stored locally in your browser and appears on the Fallows page.
What does the cart do?
The cart stores selected course IDs and quantities locally so you can review a learning bundle before the demonstration checkout step.
Can a course guarantee my repair will work?
No. Faucet conditions vary. Our lessons teach a careful process and encourage professional help when a situation is unsafe or unclear.
What if my faucet uses an unfamiliar mechanism?
Begin with diagnosis, document the visible parts, and contact the team before forcing a component.
How can I ask about accessibility?
Use the contact page to describe the format or support you need, and our team will respond with practical options.